Operations · Not stated
Recruitment agency · Pavago KenyaProperty Maintenance Coordinator
Employer not disclosed by Pavago

Published by employer
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
A client of Pavago is seeking a Property Maintenance Coordinator to work remotely during U.S. business hours. The role involves managing maintenance requests and coordinating between tenants, vendors, property managers, and owners for residential properties. It suits candidates with property management or maintenance coordination experience who are organised and responsive.
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What you will do
- Manage daily maintenance requests from tenants via phone, email, and portals.
- Log and prioritise maintenance requests using property management software like Yardi, AppFolio, or Buildium.
- Create, assign, and track work orders through to completion.
- Schedule and dispatch vendors for repairs and inspections, ensuring compliance with licensing and insurance.
- Communicate effectively with tenants about maintenance status and scheduling.
- Maintain preventive maintenance schedules and records.
- Prepare maintenance reports for property managers and owners.
Requirements
- At least 2 years of experience in property management, maintenance coordination, or related roles.
- Experience with property management platforms such as Yardi, AppFolio, or Buildium.
- Ability to create and manage maintenance work orders and coordinate vendors.
- Strong English communication skills, both written and verbal.
- Good organisational and multitasking skills with high attention to detail.
- Proficiency in Microsoft Office or Google Workspace.
- Ability to work remotely during U.S. business hours and manage multiple maintenance requests simultaneously.
- Preferred: Experience supporting portfolios of over 100 residential units.
- Preferred: Knowledge of HVAC, plumbing, electrical systems, and general residential maintenance.
- Preferred: Experience managing preventive maintenance programs and understanding vendor compliance requirements.
- Preferred: Familiarity with maintenance SLAs, operational KPIs, building codes, and safety requirements.
Benefits
The advert does not specify salary or benefits.
How to apply
Apply through the employer's official contact by submitting your application before the closing date, which has not been published.