Operations · Not stated
Direct employerFacilities Supervisor

Published by employer
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
Tatu City is hiring a Facilities Supervisor to manage their BPO office environment located in Tatu City, Kiambu County. This role is suited for someone with experience in facilities or security management, ideally in a BPO or PCI-regulated setting, who can ensure safety, security, and smooth operations.
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What you will do
- Oversee enforcement of Physical Security Guidelines and control access to authorized personnel only.
- Supervise security guards in conducting bag checks and enforcing prohibited items policies.
- Manage physical keys and locker assignments securely.
- Ensure daily opening and closing procedures are followed to maintain site integrity.
- Act as the main contact for contractors, ensuring they are registered, escorted, and follow protocols.
- Coordinate with food vendors to maintain hygienic meal delivery and cleanliness of kitchen and break areas.
- Conduct inspections to enforce Media, Document, and Clean Desk policies and report non-compliance.
- Lead quarterly fire and emergency drills, ensuring training and accurate headcounts.
- Serve as the point of contact for security or facility incidents, documenting causes and actions.
- Manage and resolve complaints from neighbours professionally with proper documentation.
- Oversee daily staff transport scheduling and monitor vendor compliance with safety and conduct standards.
- Conduct periodic premises inspections and schedule reactive and preventive maintenance for critical installations.
Requirements
- Bachelor’s degree.
- Experience in facilities or security management, preferably in a BPO or PCI-regulated environment.
- Knowledge of Kenya’s Data Protection Act and Public Health Act related to food handling.
- Ability to manage security systems such as CCTV and Biometrics and oversee basic facility maintenance.
How to apply
Apply through the employer's official contact. The employer has not published a closing date.