Customer Development Manager

• Define regional go-to-market principles and channel standards across EABL markets.
• Establish frameworks for various trade channels including On Trade, Modern Trade, and Digital.
• Own regional distributor excellence and strategic route-to-market partnerships.
• Create and manage a strategic partnerships platform to enhance market reach and execution.
• Lead development and deployment of regional revenue growth management frameworks.
• Define customer development strategies including category growth, pricing, promotions, and joint value creation.
• Set regional standards for commercial enablers like Outlet IQ and On-Shelf Availability, coordinating with Digital & Technology teams.

• Hold a degree.
• Have at least 7 years of leadership and execution experience in a similar role within FMCG or trade environments such as hotels, bars, or restaurants.
• Understand profit and loss and budget management.
• Be able to lead, coach, and develop a team.
• Possess strong commercial and financial planning skills including channel profitability and trade investment management.
• Have a passion for luxury and Reserve brands with knowledge of competitors, distributors, and key customers.
• Demonstrate excellent relationship and networking skills across functions and levels.
• Have experience in coaching others.
• Have experience in change management, complex stakeholder management, and leadership team participation.
• Have cross-functional and multi-cultural working experience.

Apply through the employer's official contact by submitting your application before Monday, 26 October 2026.