Operations · Not stated
Recruitment agency · Pavago KenyaBusiness Operations Coordinator
Employer not disclosed by Pavago
Published by employer
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
A client of Pavago is looking for a Business Operations Coordinator to work remotely from Kenya. This full-time role involves managing CRM, billing, scheduling, and supporting daily business operations. It suits someone who is detail-oriented, organised, and comfortable working during US Eastern Standard Time business hours.
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What you will do
- Maintain daily operational workflows and administrative processes.
- Support leadership with operational tasks focused on execution.
- Identify and address process gaps and inefficiencies.
- Keep CRM data and operational records accurate and organised.
- Process invoices and track outstanding payments.
- Monitor schedules and resolve conflicts to support payroll and job costing.
- Manage client communications and ensure timely follow-ups.
- Prepare reports, proposals, and support administrative coordination.
- Assist with executive communication and escalate urgent issues promptly.
Requirements
- Experience in operations coordination, administrative support, billing, invoicing, or scheduling.
- Strong skills in Microsoft Excel, Outlook, Word, Teams, and OneDrive.
- Experience with CRM systems; Aspire experience is preferred.
- Good written English communication skills.
- Ability to work independently with high accuracy and organisation.
- Preferred experience with Aspire, Azuga, or similar platforms.
- Preferred background in construction, landscaping, field service, or operations-driven businesses.
- Preferred experience in payroll coordination, job costing, accounts receivable follow-up, and operational reporting.
How to apply
Apply through the employer's official contact. After applying, you will receive an email invitation from Spark Hire to record a short introduction video to complete your application. The employer has not published a closing date.