Operations · Full-time
Direct employerTechnology Performance Manager

Published by employer
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
KCB Group is hiring a Technology Performance Manager based in Kenya. This full-time role is ideal for someone with experience in technology strategy and performance management, who will support the implementation of the Group's Technology Strategic Objectives and work closely with technology units and subsidiaries.
Read full role
What you will do
- Support the Group Technology Strategic Planning and Consolidation Processes including template dissemination and engagement meetings.
- Cascade the approved Technology plan and conduct monthly reviews against the plan.
- Assist in preparing performance and strategy papers for governance bodies.
- Manage the execution of the overall technology strategy with unit leaders and subsidiaries.
- Support goal setting and manage any revisions to goals or plans.
- Validate, size, and track strategic initiatives at unit and subsidiary levels.
- Provide ongoing performance management support to work stream sponsors, leads, and initiative owners.
- Track and measure KPIs and achievement against targets monthly, quarterly, and yearly.
- Engage regularly with technology units to review operational performance and system stability.
- Prepare performance management packs for business directors and unit heads.
- Provide performance commentary, insights, risks, and opportunities related to budgets and targets.
- Interpret data to determine root causes of past performance and inform recommendations and decisions.
Requirements
- Bachelor’s degree in Information Technology or a Business-related field.
- Master’s degree in Business Administration.
- At least 5 years of working experience.
- Minimum 3 years' experience in financial analysis and performance management.
- Minimum 3 years' experience using data analytics tools such as EDWH, SQL, SAP BI, and Power BI.
- At least 2 years' experience in stakeholder management.
How to apply
Apply through the employer's official contact before Friday, 30 October 2026.