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Hospitality · Full-time

Recruitment agency · Apt Resources Kenya

Senior Hostess

Employer not disclosed by Apt Resources

NairobiSenior · Not statedDeadline not published by employerChecked 22 Oct 2026
Illustration of an office desk with a laptop, notebook and Kenyan flag.

About this role

This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.

Role overview

Apt Resources is recruiting for a Senior Hostess role with a well-known Restaurant Management Group based in Dubai. The position involves managing guest experiences in premium restaurants and suits candidates with hospitality experience who can work in a fast-paced environment. The role is located in Nairobi and is full-time.

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What you will do

  • Welcome guests warmly and serve as their first point of contact.
  • Greet and seat guests while managing reservations, waitlists, seating plans, and special requests.
  • Monitor dining-room availability, safety, cleanliness, and guest well-being.
  • Maintain menus, table settings, work areas, supplies, and restaurant presentation to company standards.
  • Communicate menu availability, respond to guest questions and concerns, and support guests with disabilities.
  • Coordinate with service, production, and other departments to ensure smooth service delivery.
  • Guide and assist other hostesses, share information clearly, and document updates for management.
  • Complete opening, closing, restocking, reporting, security, and cleaning duties.
  • Follow procedures related to grooming, confidentiality, quality, health, safety, security, OHS, emergency, and environmental matters, and report incidents or hazards.
  • Attend training and meetings and perform other duties as required.

Requirements

  • Have a high school diploma or G.E.D. equivalent.
  • Possess 3 to 5 years of hospitality or restaurant front-of-house experience.
  • Be experienced with SevenRooms, OpenTable, or similar reservation systems.
  • Have basic knowledge of international cuisine and wines.
  • Be skilled in greeting and seating guests, managing special requests, and addressing guest questions and concerns.
  • Have experience handling restaurant reservations and waitlists.
  • Have a good command of English.
  • Be available to work evening shifts, weekends, holidays, and late service hours.

Benefits

The employer offers a competitive salary aligned with local industry standards.

How to apply

Apply through the employer's official contact by submitting your application before the closing date. The employer has not published a closing date.

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