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Operations · Full-time

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Process Excellence Operations Lead

Sun King

NairobiSenior · HybridDeadline not published by employerChecked 15 Oct 2026
Illustration of an office desk with a laptop, notebook and Kenyan flag.

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About this role

This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.

Role overview

Sun King is hiring a Process Excellence Operations Lead based in Nairobi, Kenya. This full-time, permanent role suits someone with experience in operations or supply chain who can improve workflows and use data to enhance efficiency and reduce costs. The role involves working across teams to develop better processes and operational controls.

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What you will do

  • Review current workflows in warehousing, inventory, procurement, and logistics to find gaps and improvement opportunities.
  • Lead initiatives to simplify processes, cut costs, speed up cycle times, and strengthen controls.
  • Create and roll out standard operating procedures and playbooks for consistent use across locations.
  • Collaborate with teams to test, implement, and monitor improvements ensuring they are adopted and maintained.
  • Document processes clearly with SOPs, maps, and checklists to ensure consistency.
  • Enhance operational controls like inventory reconciliation and stock handovers to reduce recurring issues.
  • Collect and analyse operational data to identify trends and risks, and develop dashboards and reports to track key performance indicators.
  • Prepare reports and presentations to communicate findings and progress on improvements.
  • Coordinate with finance, technical, and operations teams to align on process changes and embed continuous improvement practices.

Requirements

  • Bachelor’s degree in Supply Chain Management, Project Management, Mathematics, Economics, Statistics, Business Administration, Data Science, or equivalent experience.
  • 4 to 6 years’ experience in operations, supply chain, logistics, consulting, or process improvement roles.
  • Strong problem-solving skills to identify inefficiencies and suggest practical solutions.
  • Experience in process mapping and gathering requirements while working with cross-functional teams.
  • Familiarity with project management methods such as Agile or Waterfall and experience supporting operational improvements.
  • Good understanding of supply chain functions including warehousing, procurement, logistics, and inventory management.
  • Proficiency with data analysis tools like Excel or Google Sheets and experience with data visualisation platforms, including AI-enabled tools.
  • Experience using ERP or operational systems related to supply chain, inventory, or logistics management.
  • Ability to work with complex data sets to generate insights and communicate findings clearly to various stakeholders.
  • Clear communication skills to translate operational topics into actionable recommendations.

Benefits

Sun King offers professional growth in a fast-growing, high-impact sector with a collaborative and diverse work culture. They provide tailored learning and development programs through their leadership centre.

How to apply

The employer has not published a closing date.

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