P&C Operations Training Specialist

• Lead the design and delivery of training programmes for Workday enhancements and process changes following global standards.
• Conduct training needs assessments based on stakeholder impact analyses to tailor learning experiences.
• Develop various training materials such as job aids, quick reference guides, and e-learning content using standard templates.
• Facilitate live and virtual training sessions for different user groups across the organisation.
• Create and maintain a central training library with up-to-date materials.
• Work closely with Change Management Specialists to align training with stakeholder readiness and rollout plans.
• Evaluate training effectiveness through feedback and adoption data, and improve content accordingly.

• Have 3 to 5 years of experience in training or learning and development, especially in system rollouts or process change environments.
• Be skilled in developing training tools, templates, or frameworks.
• Possess good knowledge of Workday from either an end-user or training perspective (preferred).
• Have an instructional design qualification or certification (preferred).
• Have experience working in complex, matrixed organisations (preferred).
• Be experienced in creating microlearning content and using tools like Articulate 360, Adobe Suite, or Moodle (preferred).
• Demonstrate ability to assess training needs and adapt content for various audiences and formats.
• Be a confident facilitator for live and virtual sessions.
• Communicate clearly and adaptably across different groups.
• Be data-aware to define and interpret training effectiveness metrics.
• Be well-organised and able to manage multiple tasks simultaneously.

Apply through the employer's official contact. The employer has not published a closing date.