Key Account Manager

• Identify and onboard strategic buyers such as supermarkets, hotels, restaurants, wholesalers, retailers, food processors, and institutional buyers.
• Build and maintain strong relationships with new and existing clients.
• Understand clients' procurement needs, buying habits, volumes, and quality standards.
• Create account plans to increase sales volume, revenue, and customer loyalty.
• Negotiate pricing and supply agreements within company guidelines.
• Maintain a sales pipeline and seek new business opportunities.
• Achieve sales targets and revenue goals.
• Develop strategies to boost customer purchase frequency and order value.
• Monitor account performance and prepare sales forecasts and reports.
• Follow up on quotations, orders, payments, and customer commitments.
• Resolve customer complaints and service issues promptly.
• Coordinate with internal teams to ensure timely delivery of quality produce.
• Conduct customer visits and business reviews to promote long-term partnerships.
• Monitor market trends, prices, customer demand, and competitors.
• Gather customer feedback to improve products and services.
• Support customers in using the digital marketplace and maintain accurate account records.
• Use CRM and digital tools to track sales activities and ensure compliance with credit and pricing policies.

• Hold a bachelor's degree in Business Administration, Sales and Marketing, Commerce, Agribusiness, or a related field.
• Have 3 to 5 years of experience in managing key accounts, business development, or B2B sales.
• Experience in sectors like FMCG, agribusiness, fresh produce distribution, retail, food service, or supply chain is highly desirable.
• Professional certification in Sales, Marketing, or Customer Relationship Management is an advantage.

Apply through the employer's official contact by submitting your application before Saturday, 28 November 2026.