Operations · Full-time
Direct employerGeneral Manager, Mountain Region

Published by employer
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
Safaricom PLC is hiring a General Manager for the Mountain Region in Kenya. This full-time role suits experienced leaders with a strong background in sales, distribution, and commercial operations. The position involves driving business growth, managing partnerships, and leading cross-functional teams in the region.
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What you will do
- Develop and implement regional strategies aligned with national business goals.
- Drive sales growth, subscriber acquisition, and market share expansion in the Mountain Region.
- Manage and strengthen partnerships with distributors, dealers, and other ecosystem partners.
- Expand and optimise distribution infrastructure and route-to-customer models.
- Lead cross-functional teams across sales, marketing, HR, and operations to deliver integrated business results.
- Ensure adherence to safety protocols and embed a strong safety culture.
- Provide leadership in risk, governance, compliance, and control practices within the region.
Requirements
- Bachelor's degree in Business Administration, Marketing, Commerce, or related field.
- Master's degree (MBA or equivalent) is preferred.
- 8 to 12 years' experience in sales, distribution, or commercial roles.
- Proven leadership experience managing regional or multi-territory operations.
- Track record of achieving sales growth and increasing market share.
- Experience managing distributor, dealer, and partner networks.
- Ability to develop and execute business and commercial strategies.
- Knowledge of route-to-market and distribution models.
- Experience in subscriber acquisition and retention.
- Experience executing frontline marketing and trade activation initiatives.
- Strong financial skills including budgeting and performance management.
- Experience working in cross-functional teams including sales, marketing, HR, and operations.
- Excellent leadership, analytical, problem-solving, stakeholder management, negotiation, and relationship-building skills.
How to apply
Apply on the employer's application page. The closing date for applications is Friday, 30 October 2026.