Sales and Collections · Full-time
Direct employerDirect Sales Representative
KenyaEntry level · On-siteCloses Friday, 23 October 2026, 23:59 EATChecked 17 Oct 2026

Published by employer
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
KCB Group is hiring Direct Sales Representatives on a 12-month contract across Kenya. This role suits graduates with at least two years of sales experience who are passionate about quality customer service and meeting sales targets.
Read full role
What you will do
- Source potential customer leads from referrals, cross-selling, bank-organized sales activations, or leads provided by the bank.
- Explain product features to prospective customers according to product specifications and treat customers fairly.
- Guide customers through completing product application forms.
- Review customer applications and documents for accuracy.
- Verify customer details by comparing original documents with copies, such as National IDs and passports.
- Submit completed applications to the relevant Sales Manager or Retail Support Team within 24 hours after customer sign-off.
- Identify opportunities to offer customers additional bank products that meet their needs.
- Keep customer documents safe while under your care.
- Report customer feedback or complaints to the Sales or Branch Manager.
- Provide market information from the field to leadership and submit regular sales reports.
Requirements
- Be a graduate from a recognized university.
- Have at least 2 years of sales experience.
- Possess excellent analytical and interpersonal skills.
- Demonstrate a passion and commitment to quality service.
- Have excellent verbal and written communication skills.
- Be able to meet strict targets within set deadlines.
How to apply
Apply through the employer's official contact with your application before Friday, 23 October 2026.