Pensions Operations Officer

• Update and reconcile pension payment transactions daily and monthly, managing suspense accounts.
• Liaise with scheme custodians, Finance department, and investment managers to meet timelines for member benefit compensation.
• Perform end-of-month bank and general ledger reconciliations and obtain approvals for owned accounts.
• Process payment of scheme expenses such as RBA levy, instalment taxes, and trustee allowances within agreed timelines.
• Process payment transactions using the Administration system and other channels.
• Prepare quarterly payment returns and other regulatory reports.
• Capture accurate bank details when processing payments.
• Respond to internal and external inquiries about pension benefits, claims, commissions, payroll services, and form completion.
• Prepare monthly, quarterly, and yearly reports on annuities, income drawdown, and deferred annuities (DA).
• Record all pension payment transactions and maintain accurate payment registers.
• Process payrolls for annuities, income drawdown, and commissions for intermediaries by due dates.
• Approve payments according to the defined approval matrix.
• Resolve CRM requests within agreed turnaround times.
• Perform other duties as assigned.

• Bachelor's degree in a business-related field.
• Well versed in advanced Excel reporting.
• At least two years of experience in pension payment processing.
• Four years of relevant experience in pensions.
• Knowledge of pension regulatory requirements.
• Ability to assess claims.
• Ability to compute benefits.

Apply through the employer's official contact. The employer has not published a closing date.