Market Merchant Activators (Short Term)

• Identify and recruit new MSME merchants to join the digital payments ecosystem in assigned areas.
• Onboard existing customers who are not yet active on the platform, ensuring all required documentation is completed.
• Activate merchants to ensure their first transaction happens within set timelines and support ongoing usage.
• Conduct daily field visits and train merchants and their staff on using the digital payments platform.
• Report daily and weekly performance, capturing customer data accurately and escalating issues promptly.
• Monitor merchant activity to reduce dormancy and collect feedback for improving services.
• Manage customer collateral by issuing and returning it as required, while adhering to compliance and code of conduct standards.

• Diploma or Bachelor's degree; business-related qualifications preferred but not mandatory.
• 1 to 2 years of experience, preferably in sales, field marketing, or agent network roles.
• Familiarity with local trading environments such as markets and MSMEs in the assigned locations.
• Basic understanding of digital payments, mobile money, or Paybill systems preferred but not required.
• Strong skills in sales, persuasion, customer engagement, and managing structured field visits.
• Basic skills in data capture and reporting using mobile tools or simple software.

Applicants should submit their applications through the employer's official application link. Only shortlisted candidates will be contacted. The employer has not published a closing date.