HR Administrative Assistant

• Organise and coordinate weekly visit schedules for field staff including nurses, therapists, and aides according to clinical guidelines.
• Update schedules quickly to reflect any changes or approvals.
• Check previous insurance approvals to confirm visits comply with authorised plans.
• Communicate scheduling problems and client issues promptly to clinical managers.
• Document and manage employee performance concerns such as absenteeism and non-compliance.
• Work with supervisors to address client complaints and maintain service continuity.
• Lead or assist with scheduling projects as assigned by management.
• Support staff training on documentation procedures related to care plans.
• Participate in quality improvement efforts and committee work.
• Carry out other administrative and coordination tasks as needed.

• A university degree in business, healthcare management, or a similar discipline.
• At least three years of experience in roles like administrative assistant, office manager, program coordinator, or scheduling coordinator, preferably in healthcare.
• Strong communication skills, both written and verbal.
• Good planning, prioritisation, and time management abilities.
• Capability to make sound decisions independently in real-time situations.
• Proficiency in Microsoft Office and general computer skills.
• Attention to detail and effective problem-solving skills.
• Ability to work both independently and as part of a team.
• Professional attitude with a positive and diligent work ethic.
• Experience in scheduling coordination within healthcare or related fields is preferred.

Apply through the employer's official contact. Submit your application as instructed by the employer. The employer has not published a closing date.