Hospitality · Full-time
Recruitment agency · Bridge Talent GroupFront Office Cashier (Mombasa)
Employer not disclosed by agency

About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
An undisclosed employer is hiring a Front Office Cashier in Mombasa. This full-time role suits someone with entry-level experience who enjoys customer service and working in a lively environment, especially in hospitality or amusement settings.
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What you will do
- Process ticket sales and payments accurately using cash, cards, and mobile money through a POS system.
- Greet visitors warmly and provide information about ticket prices, park rules, schedules, and locker rentals.
- Manage cash by reconciling daily floats, issuing receipts, and balancing cash registers at shift end.
- Support access control by checking tickets, issuing wristbands and locker keys, and helping maintain smooth entry flow during busy times.
- Handle customer questions and resolve ticketing issues calmly, escalating complex problems when needed.
- Maintain a clean and organized front desk area stocked with necessary materials and supplies.
Requirements
- Have a certificate or diploma in a relevant field such as hospitality, front office operations, business administration, or a similar area.
- Possess 1 to 2 years of experience in cashiering, front desk, or customer service roles, preferably within hospitality or amusement parks.
- Be skilled in using Point-of-Sale software and Microsoft Office applications.
- Demonstrate strong mental arithmetic and precise cash handling abilities.
- Show excellent interpersonal and communication skills, with the ability to multitask and remain patient and positive.
- Be willing to work on weekends, public holidays, and during busy holiday seasons.
Benefits
The employer offers a competitive salary and a dynamic work environment with opportunities for career advancement in leisure and hospitality.
How to apply
Apply through the employer's official contact by submitting your application before the closing date, which has not been published.