Operations · Full-time
Direct employerSenior Relationship Manager - Fast Moving Consumer Goods (FMCG)

Published by employer
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
KCB Group is hiring a Senior Relationship Manager for the Fast Moving Consumer Goods (FMCG) sector in Kenya. This full-time role suits experienced banking professionals with strong skills in corporate relationship management, credit analysis, and knowledge of FMCG or related sectors. The position involves implementing corporate customer strategies and managing client portfolios to meet business growth targets.
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What you will do
- Implement the FMCG Business Segment Portfolio strategy aligned with KCB Group's overall strategy.
- Achieve annual business growth targets including revenue, fees, commissions, balance sheet, and customer numbers.
- Execute client deals following strategic client plans.
- Collaborate with business partners to meet sales growth tactics and targets.
- Ensure consistent, seamless, and trusted customer service to retain and build customer loyalty.
- Maintain and deepen client relationships at appropriate levels to support long-term interests.
- Manage relationships with key regional customers and stakeholders such as sectors, product management, bancassurance, and capital partners.
- Monitor daily referrals to keep client facilities within bank parameters.
- Exercise discretion on account conduct based on understanding of client activities.
- Submit quality credit proposals on time in line with Credit Policy guidelines.
- Maintain portfolio quality within specified Non-Performing Loans and Portfolio at Risk limits.
Requirements
- Hold a university degree from a recognized institution.
- Have seven years of banking experience in the financial or banking sector.
- Possess five years of corporate relationship management experience within FMCG, manufacturing, or agribusiness sectors.
- Have five years of experience in credit and financial analysis.
- Have five years of client portfolio management experience.
- Be knowledgeable about trade and transaction banking products.
- Have a deep understanding of FMCG, manufacturing, or agribusiness value chains.
- Possess in-depth sector knowledge of FMCG, manufacturing, or agribusiness including trends, threats, and opportunities.
- Be digitally savvy and computer literate.
- Demonstrate entrepreneurial and commercial thinking.
- Have excellent research, analytical, and problem-solving skills.
- Show integrity and courage to challenge actions within business units and the status quo.
How to apply
Apply through the employer's official contact by submitting your application before Friday, 6 November 2026.
