Senior Manager, Business Systems Applications

• Lead daily support operations for Bancassurance and Investment Banking applications ensuring stability and availability.
• Manage the Business Applications Support team by planning, directing, and reviewing their work.
• Drive improvements through system enhancements, automation, and user training to boost efficiency and customer service.
• Lead technical delivery of projects involving Bancassurance, Investment Banking, Custody, and Wealth Management applications and their integrations.
• Maintain detailed documentation including support procedures, reports, manuals, and technical plans.
• Develop team capabilities through coaching, training, performance management, and engagement.
• Establish and maintain business continuity, disaster recovery, and monitoring procedures to ensure service resilience.
• Define and oversee testing for application changes and ensure compliance with quality and security standards.
• Review software and vendor solutions for compliance with architecture, security, regulatory, and operational standards before implementation.

• Bachelor's degree in Computer Science, Information Technology, or Computer/Electronics Engineering is required.
• Professional qualifications such as MCP, MCSA, MCSE, MCITP, ITIL, or RedHat are required.
• Master's degree in Management or IT is preferred.
• Qualifications in LINUX/UNIX Administration, Cloud Management (Azure, AWS, OCI), Project Management (PMP, SCRUM, AGILE), and Database Management are preferred.
• At least 6 years of experience with payment platforms including Bancassurance, Investment and Wealth Banking, and third-party integrations is essential.
• 6 years' understanding of Financial, Insurance, Wealth, and Investment Services regulatory and audit requirements is essential.
• 3 years' experience in budgeting, contracting, purchasing practices, and application software system administration is desired.
• 3 years' knowledge of supervision, training, quality assurance, security, application development, troubleshooting, and customer relationship skills is desired.
• 2 years' experience in project management, contract negotiation, and administration is desired.
• Experience with banking industry practices and SOAP, Restful, and Files integrations is essential.

Apply on the employer's application page. The closing date for applications is Friday, 30 October 2026.