Senior Operations Manager

• Provide leadership and direction to managers, supervisors, and team leads across departments.
• Regularly review operational performance and ensure accountability for results and corrective actions.
• Identify and address recurring operational failures with sustainable improvements.
• Oversee housekeeping to maintain hygiene standards, SOP compliance, and unit readiness.
• Manage transportation logistics including scheduling, fuel efficiency, vehicle licensing, maintenance, and safety.
• Ensure unit operations maintain high presentation standards and manage check-in/check-out processes.
• Supervise repairs and maintenance workflows, preventive schedules, vendor contracts, and emergency escalations.
• Provide administrative oversight to maintain a secure and functional office environment.
• Prepare weekly, monthly, and quarterly reports on performance, costs, incidents, and operational improvements.

• Have a diploma or bachelor's degree in Operations, Hospitality, Facilities Management, Business Administration, or a related field.
• Possess at least 4 years of operational experience, including 2 years in management.
• Preferably have experience in hospitality, serviced apartments, property, or facilities management.
• Understand housekeeping, maintenance, transport, procurement, budgeting, reporting, and operational cost drivers.
• Demonstrate ability to lead teams, manage vendors, and resolve cross-functional operational issues.

Apply through the employer's official contact. The employer has not published a closing date.