Operations · Full-time
Recruitment agency · Bridge Talent GroupOperations/Hotel Manager
Employer not disclosed by agency

About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
A hospitality employer in Nairobi is seeking an Operations/Hotel Manager to oversee commercial, financial, and food and beverage functions. This role is ideal for someone with significant leadership experience in luxury or upscale hotels who can manage multiple departments and drive profitability.
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What you will do
- Manage the property's profit and loss statement, including budgeting, forecasting, and detailed variance analysis.
- Implement and enforce purchasing controls, stock management, and labour productivity aligned with occupancy levels.
- Lead food and beverage operations and events to maximise profitability through menu design, cost control, and event management.
- Oversee revenue management and online travel agency distribution to optimise pricing, channel mix, and direct bookings.
- Develop and maintain relationships with travel trade partners, corporate clients, and local tourism networks to boost sales and negotiate agreements.
Requirements
- Have between 8 and 12 years of hospitality experience, including at least 3 years in a senior leadership position such as Hotel Manager, Executive Assistant Manager, or Director roles in luxury or high-end hotels.
- Possess a strong background in food and beverage operations combined with commercial and financial management skills.
- Hold a degree or diploma in Hospitality Management from recognised institutions; finance certifications like CPA are advantageous.
- Be highly skilled with property management systems (Opera or Protel), point of sale systems (Micros or Simphony), channel managers (SiteMinder), inventory software, and advanced Excel.
- Have thorough knowledge of Nairobi and East African corporate, diplomatic, and trade markets.
- Demonstrate commercial focus, hands-on operational leadership, integrity, strong communication and analytical skills, and the ability to mentor staff.
How to apply
Apply through the employer's official contact by submitting your application as instructed. The employer has not published a closing date.