Retail and Customer Insights Analyst

• Analyze sales and customer data from sources such as Nielsen, Circana, Quantium, and retailer loyalty data to monitor market and brand performance.
• Support category strategy and customer plans by providing data-driven insights for Joint Business Planning with retail customers.
• Collaborate with stakeholders across Merchandise, Marketing, and Sales to communicate data clearly and influence strategy.
• Develop and execute strategies in partnership with commercial teams to align business plans with customer needs and growth drivers.
• Understand channel dynamics and recommend actions to capture growth opportunities.
• Lead performance reviews and use data to improve sales forecast accuracy and effectiveness.
• Work with research agencies and commercial teams to update and maintain the company's knowledge and insight resources.

• University degree.
• At least three years of relevant experience.
• Experience with qualitative and quantitative research techniques, including shopper and retailer environment research.
• Experience in similar roles within Consumer Packaged Goods is preferred.
• Experience managing research agencies is essential.
• Some commercial experience or exposure is highly desirable.
• Strong communication skills.
• Confidence to challenge existing thinking and engage in customer-facing situations.
• Ability to create alignment within cross-functional teams.
• Ability to work effectively in a fast-paced and changing environment.

Apply through the employer's official contact by submitting your application before Wednesday, 4 November 2026.