Sales and Marketing · Full-time
Recruitment agency · Brites Management ServicesRECEPTIONIST/DIGITAL MARKETING EXECUTIVE
Employer not disclosed by agency
MombasaMid level · Not statedDeadline not stated by agencyChecked 27 Sept 2026
About this role
DUTIES AND RESPONSIBILITIES
Reception & Corporate Front Office
- Receive and professionally attend to visitors, clients and guests.
- Manage incoming calls, enquiries and correspondence.
- Coordinate appointments and meetings.
- Maintain a professional, organized and welcoming reception area.
- Serve as a professional first point of contact for the company.
- Support general office and administrative activities when required.
Digital Marketing & Content
- Manage the company’s social media platforms and online presence.
- Develop and implement a consistent social media content calendar.
- Create engaging written, graphic and video content for digital platforms.
- Write blogs, articles, social media posts, newsletters and other marketing materials.
- Produce and edit short-form videos using both traditional and AI-powered tools.
- Monitor digital engagement and provide regular performance reports.
- Identify new digital marketing opportunities and trends relevant to the business.
- Maintain a consistent and professional corporate brand image across all platforms.
Lead Generation & Business Development
- Identify and research potential clients and business opportunities.
- Generate leads through social media, cold calling, cold emailing, referrals, networking and events.
- Maintain an up-to-date prospect and lead database.
- Follow up with prospective clients and coordinate meetings.
- Prepare and send client proposals and other business development materials.
- Work closely with management to convert qualified leads into business.
- Consistently seek new and creative ways of growing the company’s client base.
Client Relationship Management
- Build and maintain positive relationships with existing and prospective clients.
- Respond promptly and professionally to client enquiries.
- Follow up on proposals, enquiries and ongoing opportunities.
- Maintain regular communication with clients and prospects.
- Identify opportunities for repeat business, referrals and additional services.
- Ensure client concerns and requests are appropriately addressed and escalated when necessary.
Read full role
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Degree in Journalism, Communication, Marketing, Public Relations, Business or a related field.
- Additional certification in digital marketing, social media marketing, content creation or related areas will be an added advantage.
- At least 5 years of relevant professional experiencein a combination of reception/front-office management, digital marketing, communications, business development, sales or client relationship management.
- Demonstrable experience managing social media platforms and creating digital content.
- Experience in lead generation, client acquisition and business development will be highly advantageous.
- Experience writing blogs, proposals, marketing materials and corporate communications is preferred.
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on the employer’s official contact
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
Salary disclosed: KSHS. 40,000