OPERATIONS MANAGER, Aftersales

• Develop and implement sales plans aligned with business goals.
• Set and monitor sales targets by product, territory, channel, and team member.
• Lead and support the sales team to improve productivity and performance.
• Build and maintain relationships with distributors, retailers, wholesalers, and key accounts.
• Provide accurate sales forecasts and performance reports to management.
• Coordinate with operations to reduce stock-outs and delays.
• Work with marketing on campaigns and product visibility initiatives.

• Diploma or Bachelor's degree in Operations Management, Supply Chain Management, Business Administration, or related field is preferred.
• Experience in the FMCG industry is required.
• Experience in operations coordination, inventory management, warehousing, distribution, or supply chain is preferred.
• Knowledge of stock control, order fulfilment, and operational reporting is preferred.
• Proficiency in Microsoft Office and ability to maintain accurate operational records.
• Skills in problem-solving, decision-making, organisation, attention to detail, communication, and teamwork.
• Preferred qualities include reliability, accountability, and ability to manage competing priorities.

The salary range is KES 55,000 to 60,000. No other benefits are stated.

Apply through the employer's official contact by sending your application before Sunday, 27 December 2026.