National Service Manager - Multibrand

• Develop and implement the national service strategy in line with company and OEM standards.
• Create and manage the national service budget and contribute to aftersales business planning.
• Monitor labour revenue, service profitability, and operational efficiency.
• Build and maintain relationships with high-value customers, corporate clients, and fleet customers.
• Ensure compliance with health, safety, environmental, and OEM standards.
• Represent the national service function in OEM meetings and strategic initiatives.
• Conduct branch visits, technical audits, and operational assessments to ensure brand standards are met.

• Bachelor's Degree or Advanced Diploma in Automotive Engineering, Mechanical Engineering, Automotive Technology or a related field from a recognized institution.
• More than 5 years of progressive experience in automotive aftersales, technical service operations, or workshop management.
• Advanced skills in automotive diagnostics.
• Competence in root-cause analysis and structured problem solving.
• Knowledge of OEM technical systems and processes.
• Ability to coach technically and transfer knowledge.
• Strong customer service and relationship management skills.
• Leadership and management abilities.
• Solution-oriented mindset and commercial awareness.
• Report writing and presentation skills.
• Analytical thinking and accountability.
• Innovative with good time management.
• Drive to achieve results and strong interpersonal skills.
• Customer focus and adherence to ethics, values, integrity, and trust.

Apply through the employer's official contact. The employer has not published a closing date.