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Operations · Full-time

Direct employer

Manager, AI Capability

Safaricom PLC

KenyaManager · Not statedCloses Tuesday, 17 November 2026, 23:55 EATChecked 12 Nov 2026
Illustration of an office desk with a laptop, notebook and Kenyan flag.

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About this role

This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.

Role overview

Safaricom PLC is looking for a Manager of AI Capability to join their Finance & Innovation Cluster in Kenya. This full-time role is suitable for someone experienced in AI adoption and capability development who can lead enterprise-wide AI literacy and skills building.

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What you will do

  • Develop and execute AI capability and skills development strategies across the organisation.
  • Manage the Group AI Capability Framework, AI Evangelist Program, and AI Learning Ecosystem.
  • Collaborate with HR, universities, research institutions, and technology partners to build AI talent pipelines.
  • Drive AI awareness, change adoption, and thought leadership within the company.
  • Establish partnerships with academic and external AI ecosystem stakeholders.
  • Promote responsible AI use and embed AI into business operations.
  • Represent Safaricom in AI conferences and industry engagements to build its reputation as a leading AI organisation.

Requirements

  • Bachelor’s Degree in Data Science, Artificial Intelligence, Computer Science, Education, Organisational Development, Business, Technology or related field.
  • 5 to 7 years’ experience in capability development, learning, technology transformation, AI adoption or digital transformation.
  • Experience designing and implementing enterprise capability-building programmes.
  • Strong knowledge of Artificial Intelligence, Analytics, Machine Learning and emerging technologies.
  • Experience managing large-scale change management and adoption initiatives.
  • Familiarity with adult learning methodologies and capability frameworks.
  • Experience working with diverse stakeholders and academic institutions.
  • Excellent facilitation, coaching, presentation, communication and influencing skills.
  • Knowledge of organisational capability assessment and workforce readiness frameworks.
  • Experience in agile and transformation environments.
  • Master’s Degree and professional certifications in Change Management, Learning & Development, AI or Digital Transformation are preferred.

How to apply

Apply through the employer's official application page by clicking the apply button and attaching your resume. The closing date for applications is Tuesday, 17 November 2026.

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