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Operations · Full-time

Direct employer

K26355 Business Service Manager

CIMMYT

NairobiManager · Not statedDeadline not published by employerChecked 20 Oct 2026
Illustration of an office desk with a laptop, notebook and Kenyan flag.

Published by employer

About this role

This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.

Role overview

CIMMYT is hiring a Business Service Manager based in Nairobi, Kenya. This full-time role is suited for someone with experience in managing business services operations, including procurement, logistics, fleet, inventory, and warehouse management, especially within agricultural research or international organizations.

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What you will do

  • Oversee procurement processes to ensure timely, cost-effective, transparent, and compliant acquisition of goods, services, and works.
  • Manage CIMMYT's vehicle fleet in Kenya, including allocation, maintenance, insurance, and compliance with safety standards.
  • Supervise inventory and warehouse operations across multiple locations, maintaining accurate records and controls.
  • Ensure compliance with CIMMYT policies, donor requirements, Kenyan laws, and internal controls in all business service operations.
  • Support audit processes and provide accurate documentation for management reviews and institutional requirements.
  • Lead and develop business services staff, providing guidance and fostering a culture of accountability and continuous improvement.
  • Build effective working relationships with various departments such as Finance, Legal, IT, HR, and Programs to support service delivery.

Requirements

  • Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Operations Management, or related field; a master's degree is preferred.
  • At least 7 years of progressively responsible experience in business services, operations, supply chain, procurement, logistics, fleet, or warehouse management.
  • Experience managing operations across multiple locations, preferably in agricultural research, development, international organizations, or NGOs.
  • Strong knowledge of procurement, logistics, fleet, inventory, warehouse management, and operational controls.
  • Experience with ERP systems; experience with Microsoft Dynamics 365 (D365) is an advantage.
  • Understanding of internal controls, compliance, risk management, and operational governance.
  • Ability to work effectively in a multi-stakeholder and matrix environment.
  • Knowledge of Kenyan regulatory and operational requirements related to procurement, logistics, and fleet management is desirable.
  • Strong analytical, problem-solving, organizational, decision-making, communication, and stakeholder management skills.
  • Fluency in written and spoken English.

Benefits

The position offers a competitive salary package with benefits including a non-contributory pension scheme, comprehensive medical insurance, paid annual and statutory leave, and opportunities for learning and development. The contract is for two years with a six-month probation period, subject to extension based on performance and resources.

How to apply

Apply through the employer's official contact by submitting your application before the closing date, which has not been published.

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