Operations · Full-time
Recruitment agency · Bridge Talent GroupHousekeeping Manager
Employer not disclosed by agency
NairobiManager · Not statedDeadline not stated by agencyChecked 12 Nov 2026
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
An undisclosed employer in Nairobi is looking for a Housekeeping Manager to oversee all housekeeping operations in a hotel. This role is suitable for someone with hospitality management qualifications and experience in supervising housekeeping teams.
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What you will do
- Lead daily housekeeping activities in guest rooms, public areas, and laundry departments.
- Maintain cleanliness, presentation, hygiene, and safety standards in all areas.
- Carry out regular inspections and take corrective measures when needed.
- Train, supervise, and develop housekeeping staff.
- Create duty rosters and ensure appropriate staffing levels.
- Manage inventory, supplies, amenities, and linen control.
- Oversee departmental budgets and control costs.
- Work closely with Front Office and Engineering to ensure rooms are ready and maintenance is timely.
- Address guest complaints related to housekeeping and ensure service recovery.
- Ensure adherence to health, safety, hygiene, and sanitation regulations.
- Prepare reports and track housekeeping performance metrics.
Requirements
- Diploma or Degree in Hospitality Management or a related field.
- 3 to 5 years of experience in hotel housekeeping operations.
- At least 2 years in a supervisory or management position.
- Strong leadership and organisational skills.
- Experience in inventory management, budgeting, and quality control.
- Knowledge of hotel Property Management Systems (PMS) is an advantage.
How to apply
Apply through the employer's official contact by submitting your application before the closing date, which has not been published.