Hospitality · Full-time
Direct employerHousekeeping Coordinator

Published by employer
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
Marriott International is hiring a Housekeeping Coordinator for their Nairobi location. This full-time role is suitable for someone with experience in housekeeping, preferably in a hotel or luxury service setting. The position involves coordinating housekeeping activities and liaising with various departments to ensure efficient room management.
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What you will do
- Run sold room reports and verify room status.
- Identify and prioritize rooms that need cleaning and update room status.
- Assist Housekeeping management with daily operations.
- Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
- Document and resolve issues with discrepant rooms in collaboration with the Front Desk.
- Prepare and distribute room assignments to Housekeeping staff.
- Record and monitor ‘Do Not Disturb' rooms and ensure timely cleaning of vacant dirty rooms.
- Complete required Housekeeping paperwork.
- Follow company safety and security policies and report any hazards or incidents.
- Maintain a professional appearance and confidentiality of company information.
- Welcome guests and address their service needs according to company standards.
- Develop positive working relationships and support team goals.
- Communicate clearly and prepare accurate written documents.
- Use computers to enter and locate work-related information.
- Perform physical tasks such as standing, walking, and moving objects up to 10 pounds as needed.
Requirements
- Diploma or Certificate in Hospitality Management or a related field is preferred.
- At least 1 to 2 years of experience in a housekeeping role is preferred.
- Experience in a hotel or luxury service environment, especially a 4- or 5-Star hotel, is highly desirable.
How to apply
Apply through the employer's official contact before Wednesday, 18 November 2026.