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Hospitality · Full-time

Direct employer

Housekeeping Coordinator

Marriott International

NairobiMid level · Not statedCloses Wednesday, 18 November 2026, 15:38 EATChecked 12 Nov 2026
Illustration of an office desk with a laptop, notebook and Kenyan flag.

Published by employer

About this role

This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.

Role overview

Marriott International is hiring a Housekeeping Coordinator for their Nairobi location. This full-time role is suitable for someone with experience in housekeeping, preferably in a hotel or luxury service setting. The position involves coordinating housekeeping activities and liaising with various departments to ensure efficient room management.

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What you will do

  • Run sold room reports and verify room status.
  • Identify and prioritize rooms that need cleaning and update room status.
  • Assist Housekeeping management with daily operations.
  • Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
  • Document and resolve issues with discrepant rooms in collaboration with the Front Desk.
  • Prepare and distribute room assignments to Housekeeping staff.
  • Record and monitor ‘Do Not Disturb' rooms and ensure timely cleaning of vacant dirty rooms.
  • Complete required Housekeeping paperwork.
  • Follow company safety and security policies and report any hazards or incidents.
  • Maintain a professional appearance and confidentiality of company information.
  • Welcome guests and address their service needs according to company standards.
  • Develop positive working relationships and support team goals.
  • Communicate clearly and prepare accurate written documents.
  • Use computers to enter and locate work-related information.
  • Perform physical tasks such as standing, walking, and moving objects up to 10 pounds as needed.

Requirements

  • Diploma or Certificate in Hospitality Management or a related field is preferred.
  • At least 1 to 2 years of experience in a housekeeping role is preferred.
  • Experience in a hotel or luxury service environment, especially a 4- or 5-Star hotel, is highly desirable.

How to apply

Apply through the employer's official contact before Wednesday, 18 November 2026.

View advert & apply