Hospitality · Full-time
Direct employerGuest Experience Expert - Bell Attendant
NairobiEntry level · Not statedCloses Wednesday, 28 October 2026, 07:49 EATChecked 21 Oct 2026
Published by employer
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
Marriott International is hiring a Guest Experience Expert - Bell Attendant in Nairobi, Kenya. This full-time role suits candidates with hospitality experience who enjoy providing excellent guest services and creating memorable stays.
Read full role
What you will do
- Deliver a variety of services to assist guests throughout their stay.
- Handle operational tasks and guest requests efficiently.
- Complete necessary reports related to guest services.
- Share information about local attractions and highlights.
- Maintain a safe workplace by following company policies and procedures.
- Protect company assets and maintain confidentiality.
- Uphold professional standards in appearance, communication, and quality.
- Be physically active by standing, walking, and moving objects up to 10 pounds as needed.
Requirements
- Have a Certificate or Diploma in Hospitality Management or a related field (preferred).
- Possess 1 to 2 years of experience in a Front Office role.
- Experience in a hotel or luxury service environment is preferred, with 5-star hotel experience highly desirable.
How to apply
Apply through the employer's official contact before Wednesday, 28 October 2026.