Administration · Not stated
Recruitment agency · AccurexFRONT OFFICE EXECUTIVE, Office Administration
Employer not disclosed by agency

About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
An undisclosed employer in Nairobi is looking for a Front Office Executive to manage front desk operations and provide excellent customer service. This role suits candidates with experience in reception, customer service, or office administration who want to support smooth office functions and enhance communication within a professional environment.
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What you will do
- Manage the reception area and create a welcoming, professional atmosphere for visitors and clients.
- Register visitors and oversee access procedures.
- Handle incoming and outgoing correspondence and telephone calls, directing them appropriately.
- Respond to customer inquiries and escalate issues to relevant departments.
- Provide administrative support including scheduling appointments and meetings, preparing documents, and managing records.
- Coordinate office supplies, travel arrangements, and assist in organizing company events.
- Maintain visitor logs, contact directories, and ensure filing systems are organised and up to date.
- Represent the organisation professionally to visitors and support communication between departments and external stakeholders.
Requirements
- Diploma or Bachelor's Degree in Business Administration, Office Management, Customer Service, Public Relations, Communication, or a related field.
- 2 to 5 years of experience in front office, reception, customer service, or administrative roles.
- Experience in a corporate or professional office environment is preferred.
- Skills in office administration, document and records management, scheduling, and coordination.
- Proficiency in Microsoft Office Suite is preferred.
- Strong communication and interpersonal skills.
- Professional appearance and conduct.
- Ability to multitask, manage time effectively, and pay attention to detail.
- Customer-focused attitude and reliability.
Benefits
Salary ranges from KES 60,000 to 70,000 per month.
How to apply
Apply through the employer's official contact by submitting your application before Friday, 8 January 2027.
Salary disclosed: KES 60,000 - 70,000