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Operations · Full-time

Direct employer

Food Services Supervisor

Marriott International

NairobiMid level · Not statedCloses Friday, 13 November 2026, 18:01 EATChecked 28 Oct 2026
Illustration of an office desk with a laptop, notebook and Kenyan flag.

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About this role

This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.

Role overview

Marriott International is hiring a Food Services Supervisor in Nairobi, Kenya. This full-time role is suited for someone with experience in hospitality management and supervising teams, who can ensure excellent guest service and staff coordination.

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What you will do

  • Ensure staff work well together to provide optimal service and meet guest needs.
  • Inspect staff grooming and attire, correcting any issues.
  • Complete opening and closing tasks, including setting up supplies, cleaning equipment and areas, and securing premises.
  • Inspect storage areas for cleanliness, organization, and proper stock rotation using FIFO.
  • Conduct scheduled inventories and requisition necessary supplies.
  • Monitor dining rooms for seating availability, service quality, safety, and guest well-being.
  • Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Serve as a role model and first contact for the Guarantee of Fair Treatment/Open Door Policy.
  • Follow company safety and security policies, report accidents and unsafe conditions, and complete safety training.
  • Maintain professional appearance and confidentiality, and protect company assets.
  • Welcome guests according to company standards, anticipate and address their needs, assist those with disabilities, and express genuine appreciation.
  • Communicate clearly and professionally with others.
  • Develop and maintain positive working relationships and support team goals.
  • Ensure adherence to quality standards and suggest improvements to increase efficiency, productivity, quality, safety, or cost savings.
  • Perform physical tasks such as standing, sitting, walking for long periods, moving objects up to 50 pounds, and navigating confined or elevated spaces.
  • Perform other reasonable duties as requested by supervisors.

Requirements

  • Diploma or Degree in Hospitality Management or equivalent (preferred).
  • At least 2 years of related work experience (preferred).
  • At least 1 year of supervisory experience (preferred).

How to apply

Apply through the employer's official contact before Friday, 13 November 2026.

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