Operations · Not stated
Recruitment agency · Q-SourcingFood & Beverage Manager
Employer not disclosed by agency

About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
Q-Sourcing Limited, operating in East Africa, is seeking a Food & Beverage Manager to oversee restaurant, bar, and padel operations in Nairobi, Kenya. This role suits candidates with experience in food and beverage management who can drive revenue, maintain service standards, and control costs.
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What you will do
- Oversee daily restaurant, bar, and food and beverage operations to ensure smooth service and guest satisfaction.
- Supervise Floor Supervisors, ensuring effective staff deployment, grooming, discipline, and accountability.
- Ensure compliance with food safety, hygiene, health and safety standards, licensing, and company policies.
- Achieve sales targets and monitor revenue performance, guest feedback, and customer satisfaction, implementing improvements as needed.
- Identify opportunities to increase revenue through upselling, promotions, corporate bookings, events, and customer retention.
- Monitor food and beverage costs, stock movement, wastage, and procurement processes to control operational costs.
- Oversee padel team performance, bookings, court utilisation, events, and management of equipment and merchandise.
- Set performance expectations, monitor KPIs for staff, prepare and submit regular reports on sales, costs, and operations, and escalate issues appropriately.
Requirements
- Bachelor's degree or Diploma in Hospitality Management, Business Administration, or related field.
- At least 5 years of relevant experience in food and beverage management, including 2 years in a supervisory or managerial role.
- Experience in restaurant, bar, and padel operations is preferred.
- Strong financial skills and cost control abilities.
- Good knowledge of food safety, hygiene, and health and safety requirements.
- Proficiency in MS Office applications.
- Strong leadership, communication, and interpersonal skills.
- High integrity, accountability, ability to work under pressure, meet deadlines, and focus on continuous improvement.
How to apply
Applicants should apply through the employer's official application link. Only shortlisted candidates will be contacted. The employer has not published a closing date.