Operations · Full-time
Recruitment agency · Bridge Talent GroupFood & Beverage Manager
Employer not disclosed by agency

About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
A hospitality employer in Nairobi is looking for a Food & Beverage Manager to lead all food and drink operations. This role suits an experienced professional with a background in managing restaurants, bars, banquets, and conferences, who can deliver excellent guest experiences and drive business growth.
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What you will do
- Manage daily operations of all food and beverage outlets including restaurants, bars, banquets, and conferences.
- Ensure high standards of food and beverage quality, presentation, and service are consistently met.
- Plan and oversee banquet, conference, and group events from start to finish.
- Maintain compliance with health, safety, hygiene, and fire regulations.
- Prepare budgets, forecasts, and operational reports to meet financial targets.
- Control inventory and purchasing to optimise costs and profitability.
- Lead and develop the food and beverage team through coaching, scheduling, recruitment, and training.
- Drive sales through promotions, events, and building relationships with corporate clients and event organisers.
- Resolve customer issues promptly and maintain strong guest relationships to encourage repeat business.
- Monitor customer feedback and implement improvements in service.
- Manage billing processes and ensure accuracy and timeliness.
- Maintain departmental manuals, controls, and report on equipment and facility maintenance needs.
Requirements
- Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, Food & Beverage Management, Business Administration, or related field.
- At least 5 years of experience in Food & Beverage operations, including a minimum of 3 years in a management role.
- Experience managing restaurants, bars, banquets, conferences, and large events in a hospitality setting.
- Good knowledge of budgeting, forecasting, inventory management, and cost control.
- Proven ability to lead and develop large operational teams.
- Strong leadership qualities and ability to manage teams effectively.
- Excellent skills in customer service and building relationships with clients.
- Good commercial and financial understanding.
- Strong communication and interpersonal skills.
- Expertise in event and banquet management.
- Good problem-solving and decision-making skills.
- High attention to detail and organisational abilities.
- Ability to perform well under pressure in a busy hospitality environment.
How to apply
Apply through the employer's official contact by submitting your application before the closing date, which has not been published.