Operations · Full-time
Recruitment agency · Career Directions LimitedClub Supervisor
Employer not disclosed by agency
Mid level · Not statedDeadline not stated by agencyChecked 2 Nov 2026
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
A hospitality business in Siaya County is looking for a Club Supervisor to manage daily club operations. This full-time role suits someone with experience in hospitality management who can lead a team and ensure excellent customer service.
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What you will do
- Oversee daily club operations to ensure smooth service across departments
- Manage staff recruitment, training, scheduling, and performance reviews
- Maintain high customer service standards and professionally handle feedback and complaints
- Monitor inventory, procurement, and stock control for food, drinks, and supplies
- Develop and implement sales and marketing plans to increase revenue
- Ensure compliance with health, safety, and licensing rules
- Prepare budgets, financial reports, and control costs
- Organise events, promotions, and entertainment to improve customer experience
- Maintain cleanliness, ambiance, and overall club standards
Requirements
- Diploma in Hospitality Management or related field
- 3 to 5 years of hospitality experience, preferably in a club, bar, or restaurant
- Experience in a supervisory or management role
- Strong leadership and team management skills
- Excellent customer service and communication abilities
- Good financial management and budgeting skills
- Knowledge of health, safety, and licensing regulations
- Willingness to work flexible hours including evenings, weekends, and public holidays
How to apply
Apply through the employer's official contact with your application. The employer has not published a closing date.