Business Development Officer

• Respond quickly to enquiries received via email, phone, WhatsApp, website, and social media.
• Assess potential clients and suggest appropriate training programmes or solutions.
• Follow up on enquiries, quotations, proposals, and registrations to meet sales goals.
• Seek out new business prospects within various sectors including corporate, government, NGOs, and development agencies.
• Build and maintain relationships with current, past, and potential clients.
• Conduct research and networking to generate leads for institutional clients.
• Create and deliver quotations, proposals, capability statements, and presentations to clients.
• Assist in preparing responses to tenders, proposals, and expressions of interest.
• Encourage repeat business and identify opportunities for additional sales through referrals and upselling.
• Keep detailed and updated records of leads, clients, and sales activities using the CRM system.
• Monitor the sales process from initial contact through to payment and follow-up after training.
• Run marketing campaigns via email, phone, and WhatsApp to reactivate clients.
• Work with training and marketing teams to promote programmes.
• Prepare regular reports on sales performance, conversion rates, pipeline status, and revenue.
• Watch market trends, competitor actions, and new business opportunities.

• Bachelor's degree in Business Administration, Marketing, Sales, Communication, Public Relations, or a related field.
• Minimum of 5 years progressive experience in business development, corporate sales, client engagement, or account management.
• Proven success in meeting sales targets, converting leads, and growing client accounts.
• Experience in business-to-business sales involving corporate organizations, government bodies, NGOs, or development agencies.
• Preferred experience selling corporate training, consulting, professional services, or knowledge-based solutions.
• Hands-on experience managing the full sales cycle from prospecting to closing and post-sale relationship management.
• Skilled in preparing proposals, quotations, capability statements, presentations, and client responses.
• Experience managing institutional accounts and building relationships with key decision-makers to secure repeat business.
• Proficient with CRM software, sales pipeline management, Microsoft Office, and digital communication tools.
• Ability to analyse sales data, maintain accurate records, and produce clear weekly and monthly reports.

The salary is KSh 70,000 per month.

Send your CV through the employer's official contact. Interviews will be held on a rolling basis until the position is filled. Only shortlisted candidates will be contacted. The employer has not published a closing date.