Technical Architect End User Services

• Design and architect end user computing solutions that meet business goals, considering scalability, security, and performance.
• Collaborate with stakeholders to understand their needs and propose suitable technical solutions.
• Assess and recommend platforms and tools for end user computing aligned with organisational objectives.
• Develop and maintain technical documentation such as architecture diagrams, design specifications, and implementation plans.
• Provide technical guidance to development teams and act as a trusted advisor to clients.
• Support pre-sales activities by analysing client requirements and current capabilities.
• Manage client proof of concept initiatives, coordinating resources and delivery.
• Ensure compliance with data privacy regulations, industry standards, and security policies in solution design and implementation.
• Evaluate opportunities for alignment with organisational capabilities and prepare technical and pricing proposals.
• Transition the proposed solution to the delivery team upon implementation.

• Bachelor's degree in information technology, computer science, information systems or related field.
• Relevant Microsoft certifications aligned to Microsoft Solution Partner Designations, including Microsoft 365 Certified: Enterprise Administrator Expert (MS-102), Teams Administrator Associate (MS-700), Endpoint Administrator Associate (MD-102).
• Security certifications such as Cybersecurity Architect Expert (SC-100), Security Operations Analyst Associate (SC-200), Identity and Access Administrator Associate (SC-300), Information Protection and Compliance Administrator Associate (SC-400).
• Azure Administrator Associate (AZ-104) certification.
• Vendor product certifications for Mimecast and ManageEngine.
• Experience as a Technical Architect or similar role in end user computing within a large-scale, preferably multinational, technology services environment.
• Strong knowledge of Microsoft Modern Workplace, Security, Compliance, and Infrastructure technologies including Microsoft 365, Intune, Entra ID, Defender XDR, Purview, Azure, Exchange Online, Teams, SharePoint, Windows Server and Client, and hybrid identity solutions.
• Understanding of ManageEngine and Mimecast solutions including Endpoint Management, ITSM, PAM, Security Operations, Email Security, Data Protection, Governance, and Compliance.
• Familiarity with network protocols, topologies, security, system and software architecture principles, design patterns, and best practices.
• Strong troubleshooting and problem-solving skills.
• Knowledge of data privacy regulations and security best practices.
• Understanding of integration between end user compute platforms and enterprise systems such as Active Directory, ERP, and CRM.
• Knowledge of APIs, web services, and data exchange protocols.
• Basic understanding of Microsoft subscription models such as EA and LSP.
• Experience with project management methodologies is advantageous.
• Additional industry certifications such as ITIL and TOGAF are advantageous.

Apply through the employer's official contact with your application before the closing date. The employer has not published a closing date.