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Engineering · Full-time

Direct employer

Systems Engineer- End User Services (L1)

NTT DATA

NairobiNot stated · Not statedDeadline not published by employerChecked 23 Oct 2026
Illustration of construction plans, a hard hat and measuring tools.

Published by employer

About this role

This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.

Role overview

NTT DATA in Nairobi is hiring a Systems Engineer for End User Services (L1). This entry-level role suits candidates with 1-3 years of experience in technical implementation engineering focused on End-User Computing and who want to develop their skills in Microsoft technologies.

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What you will do

  • Learn to manage parts of installations, break/fix incidents, and problem management during projects.
  • Work with the Implementation Engineering team to meet client needs.
  • Perform less complex configurations and installations.
  • Handle less complex break/fix events during project lifecycles.
  • Support and collaborate with Senior Associates and senior support engineers.
  • Carry out other related tasks as required.

Requirements

  • Bachelor's degree or equivalent in Information Technology, Computing, or a related field.
  • 1-3 years experience in technical implementation engineering specific to End-User Computing.
  • Proficiency in Microsoft technologies including Active Directory, M365, O365, Exchange, Exchange Online, SCCM, Intune, Teams, Azure, Windows Server, and Windows Desktop.
  • Basic understanding of technical design principles.
  • Ability to learn project and administration processes.
  • Good verbal communication skills.
  • Client service orientation.
  • Proactive and hands-on approach.
  • Preferred certifications include Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Windows Server Administrator Associate; Microsoft 365 Certified Administrator Expert; Messaging Administrator Associate; Modern Desktop Administrator Associate (MD-100, MD-101); Azure Fundamentals (AZ-900); and Microsoft Certified Solutions Associate - Server 2016.

Benefits

The role offers hybrid working arrangements. No salary or other benefits are stated.

How to apply

Apply through the employer's official contact. The employer has not published a closing date.

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