Engineering · Full-time
Direct employerSystems Engineer- End User Services (L1)

Published by employer
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
NTT DATA in Nairobi is hiring a Systems Engineer for End User Services (L1). This entry-level role suits candidates with 1-3 years of experience in technical implementation engineering focused on End-User Computing and who want to develop their skills in Microsoft technologies.
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What you will do
- Learn to manage parts of installations, break/fix incidents, and problem management during projects.
- Work with the Implementation Engineering team to meet client needs.
- Perform less complex configurations and installations.
- Handle less complex break/fix events during project lifecycles.
- Support and collaborate with Senior Associates and senior support engineers.
- Carry out other related tasks as required.
Requirements
- Bachelor's degree or equivalent in Information Technology, Computing, or a related field.
- 1-3 years experience in technical implementation engineering specific to End-User Computing.
- Proficiency in Microsoft technologies including Active Directory, M365, O365, Exchange, Exchange Online, SCCM, Intune, Teams, Azure, Windows Server, and Windows Desktop.
- Basic understanding of technical design principles.
- Ability to learn project and administration processes.
- Good verbal communication skills.
- Client service orientation.
- Proactive and hands-on approach.
- Preferred certifications include Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Windows Server Administrator Associate; Microsoft 365 Certified Administrator Expert; Messaging Administrator Associate; Modern Desktop Administrator Associate (MD-100, MD-101); Azure Fundamentals (AZ-900); and Microsoft Certified Solutions Associate - Server 2016.
Benefits
The role offers hybrid working arrangements. No salary or other benefits are stated.
How to apply
Apply through the employer's official contact. The employer has not published a closing date.