Information Technology · Full-time
Recruitment agency · Brites Management ServicesSOFTWARE COMMERCIAL & OPERATIONS MANAGER
Employer not disclosed by agency
NairobiManager · Not statedDeadline not stated by agencyChecked 29 Sept 2026
About this role
DUTIES AND RESPONSIBILITIES
Commercial Growth & Business Development
- Drive revenue growth by identifying target customers, industries, market opportunities, and new business channels for software and digital solutions.
- Manage the sales pipeline, conversion performance, revenue forecasts, and commercial follow-up while personally leading selected strategic and high-value opportunities.
- Develop opportunities for recurring revenue through software support, maintenance, subscriptions, and ongoing client services.
Marketing & Sales Operations
- Coordinate marketing campaigns and ensure a consistent flow of qualified leads through digital marketing, partnerships, referrals, and other relevant channels.
- Coordinate Business Development Managers and sales activities, ensuring leads are followed up promptly and opportunities progress through the sales cycle.
- Monitor seasonal demand, market trends, competitor activity, customer needs, and emerging opportunities to inform commercial strategies.
Project & Financial Performance
- Monitor the commercial performance of software projects, including scope, delivery commitments, revenue, costs, profitability, and potential commercial risks.
- Work closely with finance to track invoicing, revenue, project costs, outstanding payments, collections, and overall financial performance.
- Identify commercial gaps, delivery risks, and profitability concerns and work with relevant teams to implement corrective actions.
Operations & Team Coordination
- Coordinate cross-functional teams across business development, marketing, finance, client service, and software development to ensure commercial priorities are delivered effectively.
- Establish clear priorities, monitor important tasks and commitments, and maintain accountability across teams and projects.
- Prepare concise performance reports covering sales, revenue, pipeline, project performance, collections, and key business priorities, with practical recommendations for improvement.
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KEY REQUIREMENT SKILLS AND QUALIFICATION
- Degree in Business Administration, Marketing, Commerce, Management, Information Technology, or a related field.
- Approximately 2–4 years of relevant B2B commercial, business development, sales, or operations experience; exceptional candidates with relevant transferable experience may also be considered.
- Proven understanding of B2B sales, customer acquisition, sales pipelines, and commercial performance.
- Experience coordinating teams, managing client relationships, and handling multiple priorities.
- Strong numerical and analytical ability, with an understanding of revenue, costs, profitability, and commercial reporting.
- Confidence working with technology products, software solutions, and digital services.
- Previous experience in a software company, technology firm, digital agency, or SaaS environment is an advantage but not mandatory.
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on the employer’s official contact
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
Salary disclosed: KSHS. 45,000–60,000 PER MONTH + PERFORMANCE INCENTIVE