IT Manager - FMCG

• Oversee maintenance, licensing, security, and optimisation of Windows and SQL Server environments.
• Manage deployment and configuration of enterprise network devices and wireless access points.
• Ensure smooth operation of business-critical peripherals like scanners and invoice printers.
• Maintain endpoint environment integrity through management of Windows desktops and Microsoft 365 suites.
• Lead full project lifecycle for Sales Force Automation (SFA) systems including integration with SAP ERP.
• Evaluate IT support models to implement automation and reduce resolution times.
• Build and refine data mining models and create visual dashboards using Power BI and Qlik.
• Manage and develop a team of three technical engineers, setting targets and tracking progress.
• Establish service level agreements for internal IT support and enforce IT security and disaster recovery policies.

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or related field.
• 3 to 5 years of progressive experience in IT infrastructure or operations.
• At least 2 years in a leadership role managing technical staff, preferably in FMCG, manufacturing, retail, or logistics.
• Proven experience delivering a full lifecycle Sales Force Automation (SFA) or retail execution system integrated with SAP ERP.
• Preferred certifications include PMP or PRINCE2, Microsoft Certified Enterprise Administrator, MCSA/MCSE, Cisco CCNA, Power BI Data Analyst Associate, or ITIL Foundation.

Apply through the employer's official contact with your application. The employer has not published a closing date.