Other · Full-time
Recruitment agency · Stratostaff East AfricaSME Relationship Officer
Employer not disclosed by agency
About this role
Role overview
Job Title: SME Relationship Officer Location: Nairobi Employment Type: Contract PROFILE INTRODUCTION Our client, a reputable tier-2 bank with a strong commitment to providing high-quality financial services to their valued customers, seeks a dynamic and motivated SME Relationship Officer to join their team and contribute to their mission of financial excellence. This position plays a crucial role in developing, maintaining, and expanding the client portfolio. ROLES AND RESPONSIBILITIES Develop, maintain and expand SME client portfolio. Grow branch fees and commissions through targeted product and service offering to the SME portfolio. Proactively manage credit applications to reduce the possibility of NPA.
Grow
Read full role
Full role details
profitability, product penetration and customer satisfaction. Relationship management through customer acquisition and retention in line with the bank's strategy. Market the Bank’s service and products to increase business growth. Requirements Bachelor's degree in a business economic, finance or related field. At least two years of experience in banking operations and SME banking. Strong knowledge of local banking industry and banking products. Proficiency in marketing and selling. Excellent interpersonal skills, the ability to build and maintain client relationships. Sound financial management skills and proficiency in analyzing financial data. Effective communication and presentation skills, both verbal and written.
High integrity, professionalism, result driven and proactive approach.