SIM Card Personalization Officer

• Operate SIM personalization systems following approved procedures and security protocols.
• Verify customer data files and production job specifications before processing.
• Execute SIM card personalization jobs accurately and confidentially.
• Monitor production quality and identify any anomalies or data mismatches.
• Ensure compliance with information security and data protection standards.
• Maintain secure handling of sensitive information and encryption keys.
• Record all production activities and maintain detailed documentation.
• Meet production schedules and report any system faults or data discrepancies.
• Support quality assurance and audit processes by providing necessary records.
• Maintain a clean and secure production environment.
• Participate in continuous improvement initiatives for personalization workflows and security protocols.

• Bachelor's Degree or Diploma in IT, Computer Science, Telecommunications Engineering, Data Management, Quality Management, or related field.
• 1 to 3 years of relevant experience in data processing, IT operations, production personalization, or quality assurance.
• Experience with SIM card personalization, secure data encoding, or high-security printing environments is preferred.
• Experience in Security Printing or other high-security production environments is an advantage.
• Proficiency in MS Office (Excel, Word) for data entry and report generation.
• Familiarity with personalization software, database systems, or ERP platforms is a plus.
• Understanding of encryption, secure file transfer, and basic database management is an added advantage.
• Strong attention to detail, data integrity mindset, security awareness, analytical thinking, patience, and good communication skills.

The role offers a competitive monthly gross salary based on qualifications and experience, with higher pay for Nairobi-based roles. Additional shift allowances apply for non-standard or rotating shifts. Benefits include comprehensive health insurance, pension contributions, generous annual leave, paid public holidays, and opportunities for technical training and career progression.

Apply through the employer's official contact by submitting an updated CV and cover letter on the iHR Consulting careers page. Only shortlisted candidates will be contacted. The closing date for applications is Monday, 30 November 2026.