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Sales and Marketing · Full-time

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Relationship Officer- Visionfund Kenya Bomet Branch

World Vision Kenya

KenyaMid level · Not statedCloses Saturday, 31 October 2026, 23:59 EATChecked 25 Oct 2026
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About this role

This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.

Role overview

World Vision Kenya is hiring a Relationship Officer for their VisionFund Kenya branch in Bomet. This full-time role is ideal for someone with experience in microfinance or customer relationship management who is committed to financial inclusion and excellent client service.

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What you will do

  • Identify and recruit new clients to meet branch growth targets and recommend suitable loan products.
  • Ensure loan applications comply with credit policies before disbursement and monitor repayment schedules.
  • Provide client training on loan products, business management, and financial literacy.
  • Attend group meetings, maintain documentation, and monitor group activities and compliance.
  • Conduct client assessments and loan appraisals applying credit risk principles.
  • Monitor loan portfolio performance and address emerging risks and delinquency.
  • Generate and use T24 reports for loan management and maintain accurate client data.
  • Manage income targets and operational expenses within budget.
  • Adhere to credit policies, client protection standards, and report any misconduct or policy breaches.
  • Perform other duties as assigned by the supervisor.

Requirements

  • Diploma in Business Administration, Marketing, Sociology or related field.
  • Experience in microfinance, credit, sales, collections or customer relationship management is preferred.
  • Good knowledge of lending principles, credit assessment and responsible lending.
  • Strong analytical and numerical skills to assess creditworthiness and risks.
  • Excellent communication, negotiation and customer service skills.
  • Ability to work towards targets and achieve performance goals.
  • Computer literate and willing to learn financial systems including T24.
  • High integrity, discipline, reliability and accountability.
  • Ability to work independently in the field and collaboratively in a team.
  • Willingness to travel extensively in the field (about 70% of the time).
  • Willingness and ability to ride a motorbike with the appropriate licence and safety compliance.
  • Commitment to VisionFund Kenya's Christian identity and professional conduct standards.

How to apply

Send your application with copies of academic and professional certificates, a detailed CV, daytime contact details, and three professional referees. Combine all documents into one PDF file. Apply through the employer's official contact before 31 October 2026.

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