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Recruitment agency · Volt Management Services

Relationship Executive

Employer not disclosed by agency

NairobiNot stated · Not statedDeadline not stated by agencyChecked 1 Oct 2026
Illustration of an office desk with a laptop, notebook and Kenyan flag.

About this role

Role overview

Job Title: Relationship Executive

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Location: Nairobi

Company: VOLT Management Services Limited

Job Summary: We are seeking a dedicated Human Resource Officer to act as the company's ambassador, representing us to customers, both internally and externally. This role involves serving as the primary contact between the company and its employees and customers, ensuring compliance with company policies, and maintaining employee records.

Key Responsibilities

  • Represent the company to employees and customers.
  • Ensure outsourced employees report on time and manage attendance.
  • Enforce compliance with Health & Safety regulations.
  • Maintain employee records and valid contracts.
  • Handle disciplinary actions, complaints, and resolve employee issues.
  • Participate in performance appraisals and prepare operational reports.

Qualifications

  • Degree/Diploma in Human Resource, Business, or relevant discipline.
  • Familiarity with the legal framework of Human Resource Management.
  • Excellent communication, organizational, and leadership skills.
  • Good knowledge of MS Office: Word & Excel.
  • Membership in a Human Resource Management body is desired.
  • Experience in employee supervision is a key requirement.

Additional Skills

  • Strong analytical and troubleshooting skills.
  • Ability to learn new processes and adapt to change.
  • Willingness to work on-call on weekdays & weekends and odd hours based on shift plans and customer requirements.
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