Regional Manager – Microfinance

• Drive growth and profitability of branch portfolios by setting and meeting acquisition targets.
• Identify new markets, partnerships, and cross-selling opportunities while monitoring competitors and market trends.
• Manage the sales pipeline to improve conversion rates and ensure quality business growth.
• Build and maintain a sustainable customer base to encourage repeat business and reduce customer loss.
• Achieve disbursement, portfolio, and revenue targets while balancing new and repeat business.
• Oversee timely collections and manage portfolio quality by monitoring key performance indicators and escalating delinquent accounts.
• Lead and manage fulfilment centre teams, coaching team leaders, running performance reviews, and promoting a culture of accountability.
• Review product performance and customer needs to recommend changes in pricing, limits, and repayment terms.
• Provide management with detailed reports on portfolio performance, collections, and team productivity with analysis and corrective actions.
• Ensure compliance with product policies and risk management procedures, working with credit and risk teams.
• Manage recruitment, staff development, coaching, and succession planning to maintain adequate team capacity and performance.

• Bachelor's degree in Business Administration, Finance, Economics, Commerce, Marketing, or related field.
• At least 5 years' experience in a Microfinance Institution as a Regional Manager, Business Loans Manager, Branch Manager, or equivalent role with responsibility for portfolio performance.
• Proven success in acquisition, retention, portfolio growth, collections, recovery, and managing PAR/NPL.
• Experience leading and developing team leaders and lending teams, including recruitment involvement.
• Knowledge of microfinance business models, credit lifecycle, collections, portfolio analysis, risk compliance, and MS Office.
• Strong commercial mindset with focus on portfolio growth and quality, leadership, communication, negotiation, problem solving, customer focus, and ability to work under pressure.

Send your CV quoting the job title "Regional Manager – Microfinance" in the subject line through the employer's official contact. Apply before 30 October 2026.