Human Resources · Full-time
Direct employerRecruiter
Tatu CityMid level · Not statedDeadline not published by employerChecked 12 Nov 2026
Published by employer
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
Tatu City in Kiambu County is hiring a full-time BPO Recruiter to manage recruitment for their call centre operations. This role suits someone with experience in high-volume recruiting, especially in call centres or customer service, who can work flexibly and proactively to attract and retain talent.
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What you will do
- Attract, hire, and retain top call centre agents according to operational needs.
- Plan and manage the workforce, maintaining a strong talent pipeline for future demand.
- Use job boards, social media, and partnerships to source candidates.
- Coordinate interviews between candidates and stakeholders to ensure a smooth process.
- Conduct risk assessments including reference checks on candidates.
- Manage recruitment through an ATS, keeping accurate records of candidate progress.
- Lead onboarding to help new hires integrate with teams.
- Identify learning and development needs during interviews.
- Provide regular recruitment updates and reports to management.
Requirements
- Bachelor's degree in business administration or a related field.
- At least three years of experience in high-volume recruiting, preferably in call centre or customer service environments.
- Ability to adapt and work flexibly, including within Pacific Time Zone hours when required.
- Proficiency with ATS and recruitment tools.
- Strong communication and interpersonal skills.
- Detail-oriented, proactive, able to work independently and in a team.
How to apply
Apply through the employer's official contact. The employer has not published a closing date.