Quality Control Officer (Cards)

• Inspect personalised banking cards visually and functionally to find any defects or flaws.
• Check accuracy of cardholder details and print quality against customer specifications.
• Record and categorise defects and non-conformities in detail.
• Report quality issues promptly to production and engineering teams for corrective action.
• Keep accurate and complete inspection records for audits.
• Ensure compliance with customer requirements, regulatory standards, and security protocols like PCI DSS.
• Support internal quality audits by providing inspection data and defect trends.
• Monitor adherence to production and personalisation procedures throughout manufacturing.
• Verify product traceability and proper documentation according to quality management systems.
• Contribute to continuous improvement initiatives to reduce defect rates.
• Prepare quality performance reports for management review.
• Promote a culture of quality excellence and "right first time" philosophy among teams.

• Have a Bachelor's Degree or Diploma in Quality Management, Engineering, IT, Business Administration, or a related field.
• Have 1 to 3 years of experience in quality control, quality assurance, or inspection roles, preferably in production, manufacturing, or banking services.
• Experience with card personalisation, secure document inspection, or high-security printing is an advantage.
• Experience in security printing or other high-security production environments is preferred.
• Be proficient in MS Office (Excel, Word, Outlook) for record keeping and reporting.
• Have familiarity with inspection tools such as magnifying loupes, callipers, and magstripe/EMV readers is an added advantage.
• Possess strong attention to detail and analytical thinking.
• Have integrity, patience, and a methodical approach to repetitive inspections.
• Possess clear verbal and written communication skills.

The employer offers a competitive monthly salary based on qualifications, experience, and location, with higher pay for Nairobi-based roles. Additional shift allowances apply for non-standard or rotating shifts. Benefits include comprehensive health insurance, pension contributions, annual leave, paid public holidays, a secure working environment, professional training, quality certification opportunities, and career progression.

Apply through the employer's official contact by submitting an updated CV and a cover letter. The deadline for applications is Monday, 30 November 2026. Only shortlisted candidates will be contacted.