Quality Assurance (QA) Officer – Flower Packhouse & Export

• Inspect flower stems at various stages including reception, cold room, and packhouse to ensure they meet quality standards.
• Check grading accuracy based on criteria such as stem length, head size, and overall condition.
• Identify and record defects like petal damage, bruising, and pest issues.
• Monitor compliance with customer-specific quality and grading requirements.
• Conduct routine quality checks and report any non-conformities for corrective measures.
• Support investigations into quality complaints and recurring defects.
• Ensure flowers meet phytosanitary standards and export protocols, including monitoring for pests and diseases.
• Verify that flowers are packed, labelled, and documented according to export and destination country regulations.
• Maintain accurate records of quality assurance and phytosanitary inspections.
• Oversee cold chain processes to maintain required temperatures and handling from harvest to dispatch.
• Identify and escalate any deviations in cold chain conditions.
• Support initiatives to reduce post-harvest losses and maintain flower freshness.
• Review export documentation such as packing sheets and grading records for accuracy and compliance.
• Participate in quality audits and support corrective action processes.
• Train packhouse teams on quality standards and customer requirements.
• Provide feedback to teams on quality issues and promote continuous improvement.

• Diploma or Degree in Horticulture, Food Science, Agriculture, or a related field.
• 3 to 5 years of Quality Assurance experience specifically within a flower packhouse, preferably with roses or summer flowers.
• Practical expertise in flower grading, packhouse operations, and post-harvest handling.
• Good knowledge of phytosanitary standards and international flower export regulations.
• Experience with certification and compliance standards such as KFC, GlobalG.A.P., Fairtrade, and KEPHIS export protocols.
• Experience in monitoring cold chain processes and managing export quality documentation.
• Ability to train and guide packhouse staff on quality and grading standards.

Apply through the employer's official contact by submitting your application before the closing date. The employer has not published a closing date.