Operations · Not stated
Recruitment agency · Corporate Staffing ServicesOperations Officer
Employer not disclosed by agency

About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
A startup education institution in Nairobi is hiring an Operations Officer to manage daily administrative and learner support activities. This full-time role suits someone with a Bachelor's degree and 3 to 4 years experience in operations within startups or training institutions.
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What you will do
- Manage daily operations to ensure smooth service delivery.
- Develop and improve operational policies, procedures, and systems.
- Coordinate learning activities, schedules, and programmes.
- Maintain student records, attendance, and training schedules.
- Handle student enrolment, registration, onboarding, and orientation.
- Manage office administration including documentation and procurement.
- Monitor operational expenditure and support budgeting.
- Coordinate institutional events and support business growth initiatives.
- Ensure compliance with operational policies and regulatory requirements.
- Maintain a safe and conducive learning environment.
Requirements
- Bachelor's degree in Business Administration, Operations Management, Education Management, Project Management, or a related field.
- 3 to 4 years relevant experience in operations, administration, or education management.
- Experience working in a startup, training institution, school, or college is essential.
- Proven ability to coordinate teams, manage processes, and oversee daily operations.
- Knowledge of administrative systems, budgeting, and preparing operational reports.
- Strong organisational and coordination abilities.
- Good communication skills, both verbal and written.
Benefits
The salary range is between Ksh 70,000 and 80,000 per month.
How to apply
Send your CV quoting the job title 'Operations Officer – Learning Institution' through the employer's official contact before 20 November 2026.