Operations · Full-time
Direct employerOperations Lead (Remote - Global) - (UK Timezone +-2 hrs)
Published by employer
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
Pickle is hiring an Operations Lead to work remotely from Kenya, within UK timezone plus or minus two hours. This full-time role involves managing and improving business operations for a growing technology company that focuses on social impact. It suits someone with technical skills and operational experience who can handle both leadership and automation tasks.
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What you will do
- Build and maintain automations, dashboards, and AI workflows to support business operations.
- Automate repetitive processes to increase efficiency and reduce manual work.
- Manage the leadership operating rhythm, including meeting preparation, KPI reporting, quarterly planning, and decision logging.
- Monitor progress against business priorities and coordinate with product and engineering teams.
- Coordinate operational processes with external partners.
- Prepare the business for key seasonal periods and major product launches.
- Support team onboarding, culture, and processes in collaboration with the CEO.
- Help department leads establish clear processes, responsibilities, and decision-making paths.
- Oversee essential operations such as people processes, data protection, systems access, and UK compliance.
Requirements
- At least 3 years of operations experience with a track record of building reliable processes and systems.
- Practical experience creating automations or dashboards using no-code tools or AI, with examples of long-lasting solutions.
- Strong technical skills including familiarity with no-code platforms, basic SQL, and collaboration with engineering teams.
- Experience using AI agents integrated into workflows beyond standard AI tools.
- Experience managing team processes, onboarding, and culture initiatives.
- Proven problem-solving skills and ownership of issues from start to finish.
- Ability to make sound decisions quickly with incomplete information.
- Preferred: experience in startups or fast-growing businesses, especially in operational leadership or COO roles in early-stage or smaller companies.
- Attention to detail, organisation, and designing effective systems.
- Experience managing people-related or compliance processes accurately.
- Experience working with UK-based businesses or clients.
- Excellent written communication skills and follow-through on actions.
- Preferred: experience in charity, fundraising, or social impact sectors.
Benefits
The role offers a competitive salary, annual leave according to local regulations plus public holidays, remote-first working with flexible hours outside core meetings, and opportunities for increased responsibility.
How to apply
Apply through the employer's official contact. The employer has not published a closing date.
