Logistics and Supply Chain · Full-time
Recruitment agency · Career Directions LimitedOcean Road Freight Controller
Employer not disclosed by agency
NairobiMid level · Not statedDeadline not stated by agencyChecked 2 Nov 2026
About this role
This plain-English summary was prepared by work.ke from the original advert. Confirm all details on the source before applying.
Role overview
A company in Nairobi is looking for a full-time Ocean Road Freight Controller. This role is suitable for someone with experience in clearing and forwarding, supply chain, or logistics, who can manage shipment processing and client communication effectively.
Read full role
What you will do
- Receive handover of shipments from Pricing team or clients and open files physically and on Cargo wise system.
- Coordinate the application of Import Declaration Forms (IDFs) and inspections with authorities like KEBS.
- Follow up on quality and ISO certificates from suppliers for inspections and obtain Certificates of Conformity (COC).
- Notify partners or agents to arrange shipment collection and booking, and share pre-alerts with consignees.
- Obtain and share manifests with clients and finance for entry registration and payment.
- Coordinate with field operations for verification and release updates, and notify consignees upon shipment release.
- Manage final file closing, checking quotes, freight invoices, handling fees, and share invoices with clients for payment.
- Provide daily updates to clients on shipment progress via various communication channels and respond to client enquiries.
- Coordinate delivery schedules and liaise with other departments to ensure timely deliveries and customer satisfaction.
- Ensure all third-party documents are attached on Cargo wise and that files are closed and billed properly.
Requirements
- Have 3 to 5 years of experience in a similar role.
- Hold a Diploma in Supply Chain & Logistics, Maritime Studies, Clearing & Forwarding, or a related field.
- Possession of a Degree in Business Administration, Communication, or a similar field is an added advantage (preferred).
- Have a certificate in customs procedures for freight logistics and management.
- Experience using Cargo wise or Transport Management systems.
- Knowledge of customer service operations in a clearing and forwarding company.
- Be a team player with excellent written and oral communication skills.
- Have problem-solving, organisational, analytical, and time management skills.
- Be proficient in MS Office and pay attention to detail.
- Have excellent interpersonal skills.
How to apply
Apply through the employer's official contact by submitting your application before the closing date. The employer has not published a closing date.