Maintenance Manager- Refrigeration

• Lead and develop a team of refrigeration technicians and support staff.
• Allocate work based on skills and workload, and manage attendance and discipline.
• Conduct daily and weekly meetings, approve timesheets and leave, and coordinate training.
• Develop and manage the annual maintenance schedule and job assignments.
• Oversee a 24/7 breakdown call-out system and ensure service level agreements are met.
• Prepare technical quotations and manage commercial aspects including supplier negotiations.
• Act as the main contact for clients, conduct site visits, and manage contract reviews and renewals.
• Maintain stock of spare parts and manage procurement in compliance with regulations.
• Submit monthly reports covering maintenance activities, revenue, and key performance indicators.
• Ensure compliance with safety, environmental, and food industry standards.
• Drive continuous improvement in service processes and technician performance.

• Diploma or Higher Diploma in Refrigeration & Air Conditioning, Mechanical or Electromechanical Engineering or equivalent.
• Government Trade Test or NITA certification in Refrigeration & Air Conditioning.
• Certified training in refrigerant handling and safe handling of refrigerants.
• Valid Kenyan driving licence (Class B/C/E).
• Certificate of Good Conduct.
• At least 3 years of hands-on experience in commercial and industrial refrigeration.
• Minimum 3 years in a supervisory or service management role.
• Experience working with refrigeration contractors or service providers in Kenya or East Africa.
• Proven experience servicing cold rooms, blast freezers, supermarket racks, ice machines, and chillers.
• Experience with ammonia (NH3) or CO2 (R744) refrigeration is a strong advantage (preferred).
• Experience preparing and winning technical quotations and managing maintenance contracts.
• Strong understanding of refrigeration cycles, refrigerant properties, electrical controls, PLCs, and refrigeration design.
• Ability to read P&IDs, electrical drawings, and OEM manuals.
• Familiarity with energy efficiency, leak detection, and refrigerant recovery best practices.
• Strong leadership and people management skills.
• Commercial awareness including quotations, costing, margins, and basic profit and loss.
• Excellent communication skills in English and Kiswahili, both written and spoken.
• Good organisational skills and ability to manage multiple priorities under pressure.
• Computer literate with MS Excel, Word, Outlook, and CMMS/job-card systems.
• High personal integrity with honest reporting on parts, labour, and refrigerant usage.

Apply through the employer's official contact. The employer has not published a closing date.